Banking Institutions
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Log in to Bank of America
Select your account
Select the Add an authorized user link on the Information & Services tab
Note: When adding an accounting firm, we need read-only + 3rd party integration access.
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Log in to Bank of America
Navigate to Accounts
Click on Contact Info
Make updates as necessary
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Please use this link to reset your User ID/password
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Bank of America
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Adding a user to a Credit Card
Log in to your Chase account
Select the credit card account you want to share
Click More
Click Account services
Click Add an authorized user
Fill out the form with the authorized user's full name, date of birth, and address
For security, verify your identity with an activation code sent via text
Select Next
Review the information for accuracy and choose Add user
Provide the username to your authorized user
The authorized user will receive an email from Chase with a temporary password to sign in
Adding a user to a Bank Account
Sign in to your Chase account
Select Account management
Select Access & Security Manager
Select Add authorized user
Enter the authorized user's information, including their full name, date of birth, and address
Select Next
Review the information and select Add user
Provide the authorized user with their username
Chase will send the authorized user an email with a temporary password
Note: When adding an accounting firm, we need read-only + 3rd party integration access.
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Please see this article for how to update your profile
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Log in to Chase Bank
Select Forgot username/password on the sign-in screen and follow the instructions
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Chase
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Log in to your online account
Select the Services tab
Select Credit Card Services from the drop-down menu
Provide the following information for the authorized user:
Name
Birth date
Home address
Note: When adding an accounting firm, we need read-only + 3rd party integration access.
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Use User Profile to access the User Profile Summary Form:
Click Access Management on the CitiDirect navigation bar
Click User Profile
Use the My Citi dashboard to change your Citi Online User ID:
Click the My Profile link
Choose Citi Online Preferences
Click Change User ID
Enter your new User ID and authenticate with your password
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1. Log in to Citi.com
2. Select Forgot User ID or Password
3. Choose the type of account or card associated with your password
4. Follow the instructions
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Citi Bank
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Log in to your US Bank account
Open the main menu and select Manage accounts
Choose My shared accounts or Manage shared accounts
Select Add user or Enroll now
Enter the user's first and last name, email address, and phone number
Choose which accounts they'll have access to and whether they can make transactions
Review the Terms and Conditions and select Submit to send the invitation
Note: Shared access users do not have statement access due to security measures implemented by US Bank.
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Select Profile & settings at the top of the page, then choose Manage profile and settings
Select Edit business details
To update, select Edit by the information you'd like to change
Follow the applicable steps within digital banking, then select Submit
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To change your password using online banking
Select Profile & settings, then Manage profile & settings
Select Edit login preferences, then choose Edit to the right of "Password"
Provide your current password. Then enter a new password and re-enter it once more
When complete, select Update password
To change your password using the U.S. Bank Mobile App
Open the main menu, select Security center
Select Update password, then choose Change password
Provide your current password. Then enter a new password and re-enter it once more
When complete, select Update password
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